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"Big data will drive the need for more analytical capabilities but our bigger need to live in a more sustainable world will require consultants to be not just number crunchers, but also designers of solutions that actually motivate behaviour change."
Angela R. Hansen, iXperience Management Consulting Head Teacher, Lisbon
The context and challenge is always changing. In consulting, if you hate your job, wait a month and everything will change.
Being a senior person in a consulting firm is always about teaching the more junior folks, so when the opportunity to teach consulting came up, I jumped at it. The skill set is much more tangible and defined than many people think, and I enjoy letting that little secret out of the bag. Over the years, I have also come to realize that I learn as much, if not more, than I teach in the classroom. My students keep me on my toes and keep me curious.
I think two major trends will shape the industry; big data, and sustainable consumption and production. Big data will drive the need for more analytical capabilities, but our bigger need to live in a more sustainable world will require consultants to be not just number crunchers, but also designers of solutions that actually motivate behavior change. To do this, consultants will need broader research skills, including some ethnographic approaches, as well as an increased sense of empathy.
They will be able to clearly define a problem, break it down into its component parts, develop a hypothesis about how to solve the problem, identify the data analysis they need to test that hypothesis, test it, develop recommendations based on the results of the test, and build a compelling argument for why their recommendations should be adopted.
I’ve travelled to over 60 countries and am also a certified hatha and vinyasa yoga teacher.